Returns Policy


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If you are not entirely satisfied with your purchase, we're here to help.


You have ­­30 calendar days to return an item from the date you received it.

Please be noted, you are eligible for a return only when the item is unused and remains in the same condition as it was before receiving.

Make sure that the item packaging is intact.

The item that you are trying to return, must have the receipt as proof of purchase.


Non-Returnable Products

Please be noted, certain products are non-returnable and thus, with such products you cannot claim under the Return Policy. These include flowers, food, plants, and custom products – like special orders or personalised items. This policy is also applicable to personal care products (beauty products).


Who is Going To Pay For Return Shipping?

For valid returns, you need to pay for your product's return.


Is There Any Restocking Fee?

There isn’t any restocking fee involved.


What To Do If The Product Received Is Defective Or Damaged?

Please check your order carefully before returning a product. If you have received a damaged or defective product, then you can exchange or return the product in that condition. Please contact us by email us immediately to inform us about your damaged or defective product condition for return or exchange.