Dispatching your order within 5-9 business days worldwide, we make sure you stay in the loop with an email carrying your tracking number, sent within 2-3 days of your purchase. This ensures you can monitor your order's journey every step of the way.

At our heart, we're deeply committed to the well-being of our planet. We've made sure this commitment translates into actions with eco-conscious practices embedded into all our operations, including our packaging and shipping processes.

When it comes to our Friendly Shipping option, you're choosing the greenest route for your package. It takes the scenic route via ship, significantly reducing carbon emissions compared to air travel. It's a small step you can take for our Earth, without compromising on the quality of service.

On the other hand, our Premium Shipping option offers a quicker delivery via air. While this method may result in a larger carbon footprint, it provides a faster delivery for those urgent needs.

To sweeten the deal, we offer free shipping on all orders over $150. For orders below $150, shipping costs will be calculated at the time of checkout."

If you are not satisfied with your purchase, we offer a 30-day money-back guarantee for damaged or defective items. If you wish to exchange an item, please contact our customer support team and we will do our best to assist you with your request.

We take great care in packaging and shipping your order to ensure it arrives in pristine condition. Your items will be securely wrapped and packaged in a box or padded envelope, depending on the size and contents of your order. We also use eco-friendly materials whenever possible to minimize our impact on the environment. If you have any specific packaging requests or concerns, please don't hesitate to contact our customer support team for assistance.

We are proud to partner with Eden Reforestation Projects to plant one tree with the mangrove trees in Madagascar for every purchase made on our website. Through this program, we are able to contribute to the reforestation of areas that have been affected by deforestation, while also providing employment opportunities to local communities.

We offer 24/7 customer support through our live chat service, which can be accessed on our website. Our support team is always available to assist you with any questions or concerns you may have about your purchase.

We accept a variety of payment methods, including major credit cards such as Visa, Mastercard, and American Express, as well as PayPal, Google Pay, Shop Pay and Apple Pay. Simply select your preferred payment method at checkout and follow the prompts to complete your purchase. If you have any questions or issues with payment, please don't hesitate to contact our customer support team for assistance.